Local Government Resources
Exciting things are happening in Snohomish County

Check out our new video and case study profiling Snohomish County's work with the Local Government Performance Center (Center). Snohomish County has embarked on a reform effort called the Service, Technology, Excellence Program (STEP), an effort to incorporate LEAN principles into county processes. With the launch of the STEP Initiative in January 2016, the Center brought targeted assistance to Snohomish County throughout the year. This new video documents the goals of STEP and how Snohomish County hopes to improve processes in order to benefit both customer service and employee morale; the case study provides some process-specific information and insights into improvements in the Planning and Development Services Department in Snohomish County. (click on the image to access the full text of the case study).


Financial Intelligence Tool (FIT)

Local government operations are complex. Officials must manage myriad state and federal regulations, funding sources, and community priorities while balancing persistently constrained resources. To successfully manage this complexity, leaders need to understand local government finance. This is why the State Auditor's Office created the Local Government Financial Intelligence Tool (FIT). FIT has won national recognition! The National Association of State Auditors, Comptrollers, and Treasurers awarded FIT the NSAA Excellence in Accountability Award for a special project. The only award given to a special project in 2016, FIT was commended for its use of data to aid in local government officials' understanding of sometimes complex financial data. As of June 2016, FIT is available to GAAP-basis governments in Washington. To access FIT, click here.

​Training and other resources

The State Auditor's Office is committed to working with governments to help them deliver higher value and earn greater public trust. We offer FREE training on online financial report filing, Lean practices, and more. To see a complete listing of all our training programs, click here.

The Local Government Performance Center offers training and technical assistance to local government elected officials, managers, and staff who want their organization to improve its performance, effectiveness, efficiency, customer satisfaction and/or transparency. To learn more about how to receive training and technical assistance, click here. To access our resource database, click here.

​Lean Guidance and Training​

Like most governments, cities and counties in Washington are being asked to do more with less. They have slashed budgets, reduced staff and eliminated programs--but still struggle to deliver required services with existing resources. Lean performance improvement strategies can help governments deliver services to citizens more effectively by reducing variation, waste and delays in complicated processes. These strategies may be common in business and industry: the Performance Center's Lean training and resources help bring these same strategies to local government organizations across the state. To learn more, click here.

 Other resources

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